Decks Built With Pride, Backed by Experience
Hi, I'm Carlos Palacios, founder and owner of Volunteer Decks. I've been in the construction industry since 2008, and in 2018 I decided to focus exclusively on decks – bringing my years of experience to help Knoxville homeowners create outdoor spaces they'd be proud to share with family and friends.
After more than a decade in construction, I saw too many homeowners frustrated by contractors who cut corners, missed deadlines, or disappeared mid-project. When I started specializing in decks, I knew there was a better way – one built on honest communication, quality materials, and old-fashioned hard work.
Today, our team has built over 350 decks across Knox County, and we're still guided by those same principles. When you work with Volunteer Decks, you're not just getting a contractor – you're getting a neighbor who takes pride in making your outdoor dreams come true.
Over a Decade of Construction Experience at Your Service
400+
projects completed
18+
years of experience
100%
customer satisfaction
5
day average completion
What Drives Us Every Day
These aren't just words on a page – they're the principles that guide every decision we make and every deck we build.
Quality First
We never compromise on materials or workmanship. Every deck we build is designed to last decades.
Customer Care
Your satisfaction is our priority. We listen, communicate clearly, and deliver on our promises.
Integrity
Honest pricing, transparent communication, and standing behind our work - that's the Volunteer way.
Community
As a local business, we're invested in making Knoxville's outdoor spaces more beautiful.
Innovation
We stay current with the latest techniques and materials to give you the best possible results.
Excellence
From the first consultation to final inspection, we maintain the highest standards of professionalism.
Your Investment Is Protected
We stand behind every deck we build with comprehensive warranties that give you complete peace of mind. When you choose Volunteer Decks, you're choosing lasting quality and reliable service.
Industry-Leading Coverage
Our warranty program exceeds industry standards, covering both materials and workmanship to ensure your complete satisfaction.
5-year workmanship warranty on all deck construction
Manufacturer warranties on all materials used
Free annual inspection for the first two years
Priority service for any warranty claims
Transferable warranty adds value to your home
Written documentation for your peace of mind
100% Satisfaction Guarantee
We're not satisfied until you are. If any aspect of our work doesn't meet your expectations, we'll make it right – no questions asked. That's our promise to every customer.
Lifetime Support
Even after your warranty period, we're here for you. Whether you need maintenance advice, want to add features, or have questions about your deck, our team is just a phone call away.
Ready to Get Started?
Join hundreds of satisfied homeowners who trust Volunteer Decks
We're One Of The Few Deck Specialists In Knoxville Licensed For Both Residential & Commercial Work. Here's What That Means For You:
Most deck builders are licensed only for residential work. We carry a $1M Tennessee contractor's license that covers both residential and commercial projects, plus comprehensive builder's insurance and industry-leading certifications — so your investment is protected by proven legal compliance and complete coverage on any scope of project.
Residential & Commercial Licensed
A $1M Tennessee contractor's license covering both residential and commercial work — verified financial standing and legal authorization for everything from backyard decks to HOA, multi-family, and commercial projects.
Commercial Projects Welcome
From backyard decks to HOAs, restaurants, multi-family housing, and businesses — our commercial license covers scope that most residential-only deck builders can't legally touch.
Comprehensive Builder's Insurance
Full liability and worker's compensation coverage protects your property and ensures you're never held responsible for jobsite incidents or accidents during construction.
Professional deck construction serving Knoxville and surrounding areas. Quality craftsmanship, honest pricing, and exceptional service. Specializing in decks since 2018.
Our Services
Deck Construction
Deck Repair
Patio Construction
Custom Design
Pergolas & Gazebos
© 2026 Volunteer Decks. All rights reserved.